Find Out if Your Apple Charger Has Been Recalled?

Apple have issued a huge recall of chargers for iPads, iPhones and Macs due to a dangerous risk of electrocution if the prongs break.

Apple has determined that, in very rare cases, the two prong Apple AC wall plug adapters designed for use in Continental Europe, Australia, New Zealand, Korea, Argentina and Brazil may break and create a risk of electrical shock if touched. These wall plug adapters shipped from 2003 to 2015 with Mac and certain iOS devices, and were also included in the Apple World Travel Adapter Kit.

Apple will exchange affected wall plug adapters with a new, redesigned adapter, free of charge. To find out if your charger is effected simply check them as per this diagram.

Identifying your wall plug adapter

Compare your adapter to the images below. An affected wall plug adapter has 4 or 5 characters or no characters on the inside slot where it attaches to an Apple power adapter. Redesigned adapters have a 3-letter regional code in the slot (EUR, KOR, AUS, ARG or BRA).

apple-recall

Exchange Process

Please choose one of the following options below. We will need to verify your Mac, iPad, iPhone or iPod serial number as part of the exchange process so please find your serial number in advance. Finding your device serial number is easy.

Customers who purchased a World Travel Adapter Kit should use one of the options above to exchange their affected parts.

For more info visit https://www.apple.com/support/ac-wallplug-adapter/

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